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My experience was great having Heaven's Hands Home Care provide care for my mom. The three primary caretakers that I had personally met during my mom's care, among others that I hadn't met, all were very compassionate and attentive. The office and scheduling staff is efficient and always provided needed coverage even with short notice. I recommend.

Heaven's Hands Home Care was recommended to us as my dad was being discharged from a rehabilitation hospital. Not having any experience with home-health aides, we were anxious about how logistics would go, would my dad relate to the assigned aide, would the aides change every day etc. To say that we are pleased and satisfied with the company would be an understatement. From my first call with Shaunteik to discuss options and pricing, to the last shift with Pauline at my dad's side with his family as he passed, the agency has been kind, flexible and responsive to all requests and scheduling updates. Pauline displayed true affection and compassion for my ailing father, as well as offered humor when we all needed it most. If you and/or your loved one is in need of home health aides, please consider Heaven's Hands.

We can't thank Heavens Hands Home Care enough for their prompt, professional and responsive live-in care at a time when Mom needed it! And they moved so quickly during Covid, no less, that none of our families or friends could believe it! Mom loves the caregiver who has been nothing short of caring, friendly, upbeat, professional and helpful. Thank God for this service being available!

We used Heaven’s Hands for two and a half years to take care of a relative. They sent a live in caregiver. Each person sent was passionate about providing the best possible care under difficult circumstances. They were very attentive and often creative. I would recommend this agency to anyone!

I can't say enough good things about Heaven's Hands and the aids they provided for my mom. Shantal was so incredibly helpful in getting everything in order for our 24/7 aide. In a matter of hours she found the perfect person, Winifred, to care for my mom who was 98 years old. When it came time for Winifred to take her 2 week break she didn't want to leave my mom because she knew my mom only had a short time left and Winifred wanted to be with her when she passed away. I had complete peace of mind knowing that Winifred was with my mom. The Hospice nurse and Hospice social worker even commented on how special Winifred and Heaven's Hand are.

Shantel and her staff at Heaven’s Hands are truly a Blessing! My mom absolutely loved them. Especially her home health aid Victoria. I highly recommend them. You can be assured good healthcare and safety with them (Covid Safety Measures, etc.). I will be calling on Heaven’s Hands again when needed.

We had a terrific experience with Heaven's Hands when my father needed urgent care after his hospital discharge. Within hours after his discharge the Heaven's Hands team were onsite for 7x24 coverage, and over the next several months Dad received the full-on care and support from their very helpful caregivers. From an administrative perspective they were also very professional and efficient, so I can certainly recommend Heaven's Hands when you have a loved one that may need a total care program, like we did.

I highly recommend Heavens Hands Home care. We were able to fulfill my mom's wishes to be home on her last days. We needed a health aid in a short amount time so she could be home with hospice. They were able to get a wonderful aid within 6 hours. We truly had an aid from heaven(Geiveness), she was our angel in my mom's last 24 hrs. They were very organized,promt, and communication was great. Thank you from our family for making my moms wishes be fulfilled.

I rarely write reviews but I felt that Heavens Hands Home Care deserves a 5-star rating and then some. I am truly impressed with the Duah family behind the business - their kindness, empathy and professionalism goes above and beyond! Hands down the BEST home care agency in CT. <3

This is by far the BEST home care agency I’ve ever used. They’re professional and committed to all of their services. I’m so grateful for all the support they’ve been able to provide for my grandma for the past 3 years... Thankyou Heaven’s Hands ❤️

Extremely professional and kind staff. Brought my grandmother in because she's 95 with chonic bronchitis and was living in an apartment during the covid pandemic. Given her age she can be snippy as she's just not used to changes but the staff at Heaven's Hands really made her very comfortable and since then she is more calm and peaceful. They even helped me stay in touch with her as we live in seperate cities. Truly a heartwarming experience.

Our Mom had suffered from Alzheimer's for many years and very recently she took a turn for the worse. We new the end was near and to ensure she had someone with her 24 hours a day, our hospice provider put us in touch with Heaven's Hands. Shantel at Heaven's Hands worked very hard to find a solution and she did so quickly considering the complications due to the COVID crisis. We were provided two individuals who cared for our mom in an amazing way during her last week. They allowed us to video chat with our mom many times a day and ensure she was comfortable. These two individuals provided us with much comfort knowing that our mom was receiving the care she deserved. Even though we could not be there, knowing she had two very compassionate individuals with her provided our family the comfort we also needed. THANK YOU VERY MUCH

Top notch health care. Experienced and well schooled in medicines. Well above all the other choices.

From the moment HH was involved with my mom’s care, I was so grateful. They were responsive, supportive and so caring. Particularly, Shanteek, the Director, Rebekah, the nurse, the CNA’s Vida, Ablavi and Louisa were so amazing, even loving. They were attentive and adaptive to mom’s changing needs. Losing mom was so hard, but having these pros with us made it possible to love mom and be with mom while they did all the hard work and let us be together til the end.

We hired Heavens Hands Home Care for 24/7 live-in aids for my mother during the summer months. They were very caring and attentive to my mother who always had good things to say about them. At one point she said she was often treated like a queen.

We hired Heaven’s Hands Home care over 2 years ago, after interviewing 3 other agencies. After meeting with the coordinators we knew we made the right choice. Our mother was diagnosed with dementia. My brother and I knew she was at a stage that required 24-hour care. Heaven’s Hands had the right approach and the support we needed. Communication was excellent, and they were quick to take action. Our caregiver was well trained and continued to give quality care when mom was at the end of her life. Our caregiver remains an addition to our family as she had a wonderful connection with our mother and the family. She will be joining us for thanksgiving this year. I would recommend this agency anytime. They give their heart in what they do and it shows!

Shantel and her staff were great with my mom. Comfort took wonderful care of her for the last couple weeks of my mom's life - very caring and patient. Would highly recommend Heavens Hands Home Care.

Shantel was personally involved in every step of my fsther's care. She was also able to connect us to other agencies for further assistance as my dad's needs changed. His caretaker was patient and kind. She kept us informed of any changes or concerns in my dad's health.