Reviews ( 34 )
Reviews ( 34 )
We brought in Heavens Hand Home Care to help care for my aunt who has dementia at her home in Los Angeles, and it was one of the best decisions we made. Their caregivers are patient, kind, and truly understand memory care. They created a calm, structured routine that really helped her. Communication with our family was always clear and consistent too. It’s hard to trust someone with your loved one, but they earned that trust quickly.
20 Apr 2026
I highly recommend Heaven's Hands. The caregivers were an absolute blessing during my father’s final months. They provided incredible, compassionate care, and the office staff made the business side of things stress-free. They truly allowed us to focus on being a family during a difficult time.
01 Apr 2026
Awesome team, awesome bosses.
03 Nov 2025
Finding care for a loved one can be overwhelming, but this agency's trustworthy staff made the process seamless. Their compassion and dedication ensure the best solutions for our family needs.
28 Mar 2025
My experience was great having Heaven's Hands Home Care provide care for my mom. The three primary caretakers that I had personally met during my mom's care, among others that I hadn't met, all were very compassionate and attentive. The office and scheduling staff is efficient and always provided needed coverage even with short notice. I recommend.
21 Feb 2023
Heaven's Hands Home Care was recommended to us as my dad was being discharged from a rehabilitation hospital. Not having any experience with home-health aides, we were anxious about how logistics would go, would my dad relate to the assigned aide, would the aides change every day etc. To say that we are pleased and satisfied with the company would be an understatement. From my first call with Shaunteik to discuss options and pricing, to the last shift with Pauline at my dad's side with his family as he passed, the agency has been kind, flexible and responsive to all requests and scheduling updates. Pauline displayed true affection and compassion for my ailing father, as well as offered humor when we all needed it most. If you and/or your loved one is in need of home health aides, please consider Heaven's Hands. Thank you to all.
17 Feb 2023
We can't thank Heavens Hands Home Care enough for their prompt, professional and responsive live-in care at a time when Mom needed it! And they moved so quickly during Covid, no less, that none of our families or friends could believe it! Mom loves the caregiver who has been nothing short of caring, friendly, upbeat, professional and helpful. Thank God for this service being available!
29 Jul 2022
We used Heaven’s Hands for two and a half years to take care of a relative. They sent a live in caregiver. Each person sent was passionate about providing the best possible care under difficult circumstances. They were very attentive and often creative. I would recommend this agency to anyone!
06 Jul 2022
I can't say enough good things about Heaven's Hands and the aids they provided for my mom. Shantal was so incredibly helpful in getting everything in order for our 24/7 aide. In a matter of hours she found the perfect person, Winifred, to care for my mom who was 98 years old. When it came time for Winifred to take her 2 week break she didn't want to leave my mom because she knew my mom only had a short time left and Winifred wanted to be with her when she passed away. I had complete peace of mind knowing that Winifred was with my mom. The Hospice nurse and Hospice social worker even commented on how special Winifred and Heaven's Hand are.
16 Mar 2022
I highly recommend Heavens Hands Home care. We were able to fulfill my mom's wishes to be home on her last days. We needed a health aid in a short amount time so she could be home with hospice. They were able to get a wonderful aid within 6 hours. We truly had an aid from heaven(Geiveness), she was our angel in my mom's last 24 hrs. They were very organized,promt, and communication was great. Thank you from our family for making my moms wishes be fulfilled.
22 Aug 2021
I rarely write reviews but I felt that Heavens Hands Home Care deserves a 5-star rating and then some. I am truly impressed with the Duah family behind the business - their kindness, empathy and professionalism goes above and beyond! Hands down the BEST home care agency in CT. <3
02 Dec 2020
This is by far the BEST home care agency I’ve ever used. They’re professional and committed to all of their services. I’m so grateful for all the support they’ve been able to provide for my grandma for the past 3 years... Thankyou Heaven’s Hands ❤️
01 Dec 2020
Extremely professional and kind staff. Brought my grandmother in because she's 95 with chonic bronchitis and was living in an apartment during the covid pandemic. Given her age she can be snippy as she's just not used to changes but the staff at Heaven's Hands really made her very comfortable and since then she is more calm and peaceful. They even helped me stay in touch with her as we live in seperate cities. Truly a heartwarming experience.
01 Dec 2020
As a daughter that cares deeply for my parents, but is limited in how much help I can give them as they age. Dad’s health has declined and was told he should to go into long term care. Mom said absolutely not. We would get him home and hire a 24/7 live in caregiver. After having difficulties with an agency, we found Heaven’s Hand. This agency has been wonderful. The policies they have in place to make sure both the family and the caregiver are a fit is great! We have had a wonderful, caring woman who puts dad first and takes so much pressure off my mom. She has become part of the family. I am so looking forward to spending Thanksgiving with all of them. Thanks you Joyce, knowing you are there helps me sleep better at night. Thank you Heaven’s Hand, you have been a blessing to my parents and best of all, dad can live at home and be safe. 💕
23 Nov 2020
Our Mom had suffered from Alzheimer's for many years and very recently she took a turn for the worse. We new the end was near and to ensure she had someone with her 24 hours a day, our hospice provider put us in touch with Heaven's Hands. Shantel at Heaven's Hands worked very hard to find a solution and she did so quickly considering the complications due to the COVID crisis. We were provided two individuals who cared for our mom in an amazing way during her last week. They allowed us to video chat with our mom many times a day and ensure she was comfortable. These two individuals provided us with much comfort knowing that our mom was receiving the care she deserved. Even though we could not be there, knowing she had two very compassionate individuals with her provided our family the comfort we also needed. THANK YOU VERY MUCH
18 May 2020
Top notch health care. Experienced and well schooled in medicines. Well above all the other choices.
01 Apr 2020
From the moment HH was involved with my mom’s care, I was so grateful. They were responsive, supportive and so caring. Particularly, Shanteek, the Director, Rebekah, the nurse, the CNA’s Vida, Ablavi and Louisa were so amazing, even loving. They were attentive and adaptive to mom’s changing needs. Losing mom was so hard, but having these pros with us made it possible to love mom and be with mom while they did all the hard work and let us be together til the end.
31 Mar 2020
We hired Heavens Hands Home Care for 24/7 live-in aids for my mother during the summer months. They were very caring and attentive to my mother who always had good things to say about them. At one point she said she was often treated like a queen.
30 Oct 2019
We hired Heaven’s Hands Home care over 2 years ago, after interviewing 3 other agencies. After meeting with the coordinators we knew we made the right choice. Our mother was diagnosed with dementia. My brother and I knew she was at a stage that required 24-hour care. Heaven’s Hands had the right approach and the support we needed. Communication was excellent, and they were quick to take action. Our caregiver was well trained and continued to give quality care when mom was at the end of her life. Our caregiver remains an addition to our family as she had a wonderful connection with our mother and the family. She will be joining us for thanksgiving this year. I would recommend this agency anytime. They give their heart in what they do and it shows!
22 Aug 2019
Very helpful staff, caring and very supportive. Took very good care of my elderly aunt who was at the California branch. I would highly recommend Heavens hands home care.
20 Apr 2026