At Heaven’s Hands we care, respect and treat all our client like family. We go above upon to ensure we are giving the highest level of quality care. We are an agency with heart. We understand the stress and pressures families and our clients face. Our goal is to make a difference by striving for a life time bond and connection while giving the best quality care. We will always be here during the easiest and toughest time. By your side every step of the way.
Heaven’s Hands Home Care caregivers must pass our extensive screening process, wellness care training, orientation, experience, background checks, reference approvals. All of our caregivers are fully bonded and insured and undergo a personality match evaluation before ever meeting the client.
We don’t hire just anyone. We hand select our caregivers, and make the effort to know them on a personal level. We celebrate and support them in their communities. We know each caregivers work ethic, experience and personality. Our caregivers make up the Heaven’s Hands Home Care family. They serve as the eyes and ears of our clients, reporting changes and concerns to the office and the nurse.
We are blessed and honored to continuously work with such dedicated and compassionate caregivers. Our caregivers take pride and joy in caring for seniors. They give respect and dignity to all their clients. When your loved require in-home care, you want to be sure you are welcoming someone caring and trustworthy into your home. We go out of our way to ensure you can feel comfortable with the caregivers we provide. We believe in building strong relationships and genuine connections, so we take care to match you with a caregiver who will suit your needs.
The nurses at Heaven’s Hands Home Care train and orient all our caregivers and continuously amend care plan as care needs change. Under the supervision of our nurses, we can provide the highest level of quality care. Our nurses keep a sharp eye for underlying health problems such as urinary tract infection, pneumonia, depression, pain, bed sores, infections etc. Our nurses also provide additional resources such as home health care and hospice when needed.
Our nurses are involved in the care of our clients from the beginning of services to end of life care, building healthy bond with our clients.
Our Care coordinators are an essential piece to our care puzzle. Our care coordinators have over 10 years experience in the Home Care industry; who serve as your personal care concierges. With Heaven’s Hands you will always have a personal care coordinator who knows you and understands your needs.
Not only will your care coordinator understand your needs but will continuously work with you as your care needs change.
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From the initial phone contact when I spoke to Shantel, I immediately felt a connection with her. I felt confident that she was knowledgeable and genuine. I found Heaven’s Hands Home Care to be a caring and professional service. You demonstrated your patience and concern for my mother's situation, and you were open to feedback.